Case studies
How Canadian medspas and aesthetic clinics use Delam to grow memberships, reduce no-shows, and reclaim their evenings. Real clinics, real numbers, from the Delam customer panel.
Featured case study
A single-location Toronto medical spa consolidated four vendor tools into one membership-first platform, recovered more than $900 a month in subscription fees, and stood up a Silver/Gold/Platinum membership ladder that produced $4,050 of net new monthly recurring revenue inside 90 days.
More clinics
Full write-ups land every month. Below is the shortlist of clinics producing the current Q1 2026 metric panel.
+$4,950 MRR in 90 days
Bilingual dermatology practice launched a four-tier membership ladder with fr-CA consent flows and Interac e-Transfer reconciliation.
Coming soon →32% more rebookings
Multi-location surgical practice replaced three vendor tools with a unified branded patient app and in-app package purchases.
Coming soon →140 calls recovered / mo
AI front desk answers after-hours calls; inbound routing only rings staff punched in with the calls.receive permission.
Coming soon →60% fewer no-shows
Card-on-file deposits and automated T-48h/T-24h/T-2h reminders drove no-show rates below industry averages.
Coming soon →96% member retention
Membership wallet with rollover credits and in-app redemption reduced cancellation churn in the first quarter.
Coming soon →7-day go-live
Clinic migrated patient records, launched memberships, and shipped a branded patient app inside one week of kickoff.
Coming soon →Delam customer panel · Q1 2026
40-60%
MRR growth in year one
Members spend 3 to 4 times more than non-members over their lifetime.
Source: Delam customer panel, Q1 2026
60-80%
Fewer no-shows in first 90 days
Card-on-file deposits, segmented SMS, in-app reschedule.
Source: Delam customer panel, Q1 2026
24 hours
From kickoff to live branded app
Logo, palette, services, on the App Store and Google Play.
Source: Delam customer panel, Q1 2026
Voices from the panel
“We were stitching together a booking tool, a client-experience platform, a separate consent app, and a loyalty plugin. Over $1,400 a month just to run the clinic. Delam replaced all of it.
Dr. Sarah M.
Medical Director · Toronto, ON
Saved $900/mo
“The difference between a booking website and an actual sales engine is night and day. We went from chasing payments to watching sales come in.
Jessica T.
Clinic Owner · Vancouver, BC
+$4,050 MRR in 3 weeks
“We used to lose so many sales because clients would call after hours and never call back. Now they just open the app, see the offer, and book.
Dr. Michael R.
Aesthetic Physician · Calgary, AB
32% more rebookings
Your clinic here
Case studies are collaborative. We interview the operator, pull numbers from the dashboard with your approval, and share the draft before publishing. Reach out at [email protected].
The full platform, booking, EMR, memberships, loyalty, AI, payments.
Tiered ladders, rollover credits, Stripe billing, in-app redemption.
PIPEDA, PHIPA, Quebec Law 25 live. HIPAA and SOC 2 Q2 2026.
Built in Canada for the membership era of aesthetic medicine.
Preview your branded patient app in two minutes. Most clinics are live inside a week.
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