Branded patient app · iOS & Android
Yes, Delam has a branded patient app.
The branded patient mobile app is one of Delam's five core surfaces, not an add-on. A fully white-labeled iOS and Android app, live in 24 hours, submitted under your clinic's own developer accounts. Booking, memberships, loyalty, ecommerce, intake, consent, and payments all live in one app with your logo on the home screen. The Delam name appears nowhere in the patient experience.
Verified May 2026. Part of the membership-first medspa OS.
What patients can do inside the app
Every patient interaction, in one branded app.
Book and reschedule
Real-time provider availability, room and equipment-aware scheduling, deposits at booking, and policy disclosure on the same screen. No phone tag.
One wallet for everything
Loyalty points, banked treatment credits, gift cards, and membership balances live in one wallet, redeemable in one tap. No coupon codes.
In-app shop
Buy retail skincare, treatment packages, and gift cards inside the app. Apple Pay, Google Pay, Interac, Stripe Link. Loyalty points earned automatically.
Memberships
Join, upgrade, downgrade, or pause a membership in two taps. Tier perks, banked credits, and member pricing visible at all times.
Refer a friend
Share a unique in-app referral link. When a friend books and completes their first treatment, both parties earn rewards automatically.
Consent and intake
Sign treatment-specific consent forms before the visit. Stored with timestamp and IP, revocable on demand, audit trail in the dashboard.
Push in your voice
Reminders, win-backs, birthday rewards, and review requests, all in your brand's tone of voice and the patient's chosen language (English / French).
Privacy by default
PHI encrypted at rest. PIPEDA and Quebec Law 25 compliant. App reviewed and submitted under your clinic's own developer accounts.
Fully white-labeled
Your name on the home screen. Always.
Delam does not appear in the patient-facing UI, the App Store listing, the Google Play listing, the splash screen, or the push notifications. The icon on a patient's home screen is your clinic logo. The reviews are reviews of your clinic. The analytics are tied to your developer accounts.
- Your logo, palette, fonts, and copy tone
- Submitted under your Apple Developer + Google Play accounts
- Your privacy policy and terms link in-app
- Custom URL and deep links for marketing campaigns
- App Store reviews and ratings accrue to your clinic
"Delam shipped our branded app to the App Store and Google Play in 26 hours. Patients book, redeem points, and pay deposits inside our logo. The Delam name is nowhere."
Dr. Leila K. · Medical Director, Aesthetic Clinic, Montreal
How the app ships
Four steps, 24 hours to live.
Drop in your clinic URL
Delam ingests your brand, services, providers, hours, and pricing automatically. No setup wizard, no spreadsheets.
Approve the preview app
Within hours you receive a live, scrollable preview of your branded iOS and Android app. Tweak colors, copy, push templates, anything.
Apple and Google Play submission
Delam submits to the App Store and Google Play Store under your clinic's developer accounts (we set them up if needed). Approval typically lands in 24 to 72 hours.
Patients install and book
Existing patients receive an SMS or email with the App Store and Google Play link. New patients find the app from your website, your QR code, or a Google search for your clinic.
― Related
- What Delam does
Five surfaces, eight built-in modules, one platform. The full capability matrix.
- Medspa software hub
The full platform, booking, EMR, memberships, loyalty, AI, payments.
- Memberships
Tiered ladders, rollover credits, Stripe billing.
- Loyalty & rewards
Points on visits, referrals, reviews, birthdays.
- In-app shop
Retail, treatment packages, gift cards inside the patient app.
- Payment options
Deposits, packages, memberships. Native pay-over-time without third-party financing.