Canada · Built in Toronto
Delam is the membership-first medspa OS purpose-built for Canadian clinics. PIPEDA-compliant, Quebec Law 25 ready, bilingual en-CA and fr-CA, with Interac, CAD payouts, and provincial tax from the first booking. Branded iOS and Android apps live in 24 hours, from CA$299/month.
Takes 2 minutes. No email required to preview.
342+
Canadian practices
Delam customer panel, Q1 2026
ca-central-1
Data residency
AWS Canada (Central)
CA$4,950
Avg MRR in 90 days
Delam customer panel, Q1 2026
Interac
+ Stripe Connect Canada
CAD payouts, no FX
The cost of US medspa software in Canada
US medspa software wasn't built for Canada. You'll spend 6 months negotiating a BAA, 3% on FX, 1% on US payment fees, and you still won't pass a PHIPA audit.
PIPEDA non-compliance fines start at CA$100,000 per breach. Quebec Law 25 adds 72-hour notification windows. The strictest rule wins, and US platforms aren't built to that bar.
Before / With
Before (US tools)
With Delam
Section 01 · The Canadian bar
US-first platforms treat Canada as an afterthought, a currency toggle and a tax rate. Canadian clinics operate under PIPEDA federally, PHIPA in Ontario, Quebec Law 25 (P-39.1) for private-sector privacy, Quebec R-22.1 for health information, and AODA for accessibility. The strictest rule wins. Delam is engineered to that bar.
Source: Office of the Privacy Commissioner of Canada, CAI Québec, IPC Ontario, 2024–2026.
01
PIPEDA data residency in ca-central-1. Explicit consent, purpose limitation, meaningful breach notification, and audit logs on every PHI touchpoint.
Office of the Privacy Commissioner, 2024
02
72-hour breach notification, automated-decision transparency for every AI touchpoint, and PIAs before any cross-border data flow.
CAI Québec, Loi 25, 2024
03
Consent capture with agent agreements, reasonable-safeguards documentation, and patient access/correction workflows built in.
IPC Ontario, PHIPA 2024
04
Quebec health-info register, certified-tech disclosure, and bilingual fr-CA surfaces across patient, staff, and AI front-desk.
Quebec R-22.1, 2024
Section 02 · The operating details
Feature 01 · Language
Every patient-facing string ships with a French-Canadian equivalent. SMS reminders, push notifications, receipts, intake forms, consent disclosures, and the AI front desk detect the patient's language preference and route accordingly. Staff see a bilingual toggle everywhere the patient does.
Feature 02 · Payments
Delam uses Stripe Canada with Interac Online for one-click debit, Interac e-Transfer reconciliation for deposits, Visa Debit, and all major cards. Funds settle in CAD to your Canadian bank account, no USD conversion, no hidden FX. Stripe Connect powers multi-tenant clinic billing for enterprise groups.
Feature 03 · Tax
Configure tax once per location and Delam applies the correct split on every invoice, 13% HST in Ontario, 5% GST + 9.975% QST in Quebec, 5% GST + 7% PST in BC, 5% GST in Alberta. Tax-exempt medical procedures are flagged at the service level with audit-ready reporting.
Section 03 · Provincial coverage
Provincial privacy laws, tax rules, and college advertising standards are configured per location. Delam serves clinics in all ten provinces and three territories.
ON
PHIPA-aligned consent logs, AODA / WCAG 2.1 AA, CPSO advertising rules, HST (13%).
Toronto, Ottawa, Mississauga, Hamilton
QC
Quebec Law 25 (P-39.1) and R-22.1 compliance, automated-decision transparency, bilingual fr-CA, GST+QST (14.975%).
Montreal, Quebec City, Laval
BC
PIPA-BC alignment, College of Physicians and Surgeons of BC advertising rules, GST+PST (12%).
Vancouver, Victoria, Surrey
AB
HIA + PIPA-AB alignment, College of Physicians and Surgeons of Alberta rules, GST (5%).
Calgary, Edmonton, Red Deer
Section 05 · Compliance
Section 06 · Canadian clinics on Delam
“We had patients asking for fr-CA receipts and Interac at checkout. Delam handled both the week we switched, no workaround spreadsheets.
“As an Ontario medical clinic we had to meet PHIPA and AODA. Delam's consent logs and accessible booking portal saved us six months of vendor review.
“CAD pricing, Canadian payouts, and a Toronto support team. We stopped losing 3% to FX and another 1% to US payment fees.
Section 07 · Residency
Some features (for example, the AI front desk) may route anonymized data to services hosted in the United States. Delam completes a documented privacy impact assessment (PIA) before enabling any cross-border flow, evaluates the foreign legal regime per Quebec Law 25 requirements, applies standard data-protection clauses, and discloses the transfer in your clinic's privacy notice. Direct identifiers are stripped before AI inference.
Source: Delam data-flow inventory, Q1 2026.
Why Canadian clinics pick Delam
Canadian clinic owners asking what is the best software for medspas in Canada want a platform that handles provincial privacy law, bilingual communication, CAD payouts, and the clinical workflow, without duct tape. Delam ships all four on one membership-first medspa OS: a branded patient app, a HIPAA compliant EMR, appointment scheduling with card-on-file deposits that reduce no-shows, loyalty and gift cards tied to the patient wallet, and marketing tools that fire off treatment history in French or English. Every feature updates in real-time across the staff app, the dashboard, and the AI front desk.
Client management and patient management live in a single audited record with full PIPEDA logs and Law 25 automated-decision transparency. Personalized communication and targeted marketing fire off live tier status, last visit, and treatment plans, improving client satisfaction and the customer experience across every clinic on the platform. See the full platform or the membership engine Canadian clinics launch first.
Compliance deep-dives
Deeper reading on each Canadian privacy and language standard Delam is built to. Plain-language explanations, audit-ready control lists, and how each rule shows up in the product.
Federal privacy
The 10 fair-information principles, Canadian data residency, 7-year audit retention, 72-hour breach notification, patient access and correction.
Quebec privacy
P-39.1 Phase 1, 2, 3. Automated-decision disclosures, 72-hour breach notification, bilingual consent, cross-border PIA workflow.
Language
en-CA and fr-CA across every surface. Patient app, staff dashboard, booking, consent, SMS, receipts, AI front desk. Bill 96 primary-French ready.
Pricing
Enterprise
Custom
Talk to us
White-glove onboarding, dedicated success manager, custom integrations, and PIPEDA + Law 25 + PHIPA audit support.
Growth
CA$499/mo
Multi-location, unlimited clients. Everything in Starter plus AI front desk, bilingual fr-CA routing, and priority support.
Starter
CA$299/mo
Single location, up to 500 clients. Branded app, memberships, loyalty, booking, EMR, Interac, and CAD payouts.
Early-access pricing locked 12 months from signup.
Section 08 · FAQ
Pricing, payments, privacy, and provincial coverage, the questions Canadian clinic owners actually ask us.
People also ask
Medspa software canada buyers have to satisfy four privacy regimes at once. PIPEDA federally, Quebec Law 25 (P-39.1) and Quebec R-22.1 for any clinic touching Quebec residents, PHIPA for Ontario, and BC PIPA for British Columbia. The strictest rule wins, which in practice means Quebec Law 25 consent and automated-decision disclosure apply nationally. Delam's medspa software canada stack is PIPEDA and Quebec Law 25 live today, with audit-ready PHIPA and R-22.1 controls built in.
Yes, if you serve Quebec residents. Quebec Bill 96 and Quebec Law 25 require French-language service and consent flows, and PIPEDA's meaningful-consent standard is effectively unmet in English-only tools when the patient's first language is French. Delam ships every patient-facing string (booking, receipts, SMS, push, consent capture, and the AI front desk) in en-CA and fr-CA out of the box, which is why medspa software canada deployments pass Quebec Law 25 review without customization.
Interac e-Transfer and Interac Debit run through Stripe Canada inside Delam. Patients can pay deposits and balances via Interac at checkout, and payouts settle to Canadian chequing accounts in CAD, no forex fees, no US merchant account required. Roughly 30–40% of Canadian medspa patients still prefer Interac over credit cards, and most US-built medspa software silently excludes them. PIPEDA and Quebec Law 25 apply to every transaction.
The full platform, booking, EMR, memberships, loyalty, AI, payments.
Tiered ladders, rollover credits, Stripe billing.
Points on visits, referrals, reviews, birthdays.
24/7 call handling with Law 25 disclosure.
PHI-grade records, consent at booking, before/after tracking.
Ready when you are
PIPEDA-ready, bilingual, Interac-enabled, and priced in CAD. Book a demo with the Toronto team, pricing from CA$299/month, Starter / Growth / Enterprise.
Takes 2 minutes. No email required to preview. Early-access pricing locked 12 months.
