Does Delam support Quebec French (fr-CA)?

Yes. The patient app and dashboard ship in English and Canadian French out of the box. All automated messages (SMS, email, push) respect the patient's language preference, and the AI front desk handles bilingual calls.

Is Delam PIPEDA and Quebec Law 25 compliant?

Yes. PIPEDA is live today with Canadian data residency. Delam meets Quebec Law 25 (P-39.1) for explicit consent, 72-hour breach notification, and automated-decision transparency, and handles PHIPA consent capture for Ontario clinics.

Does Delam support Interac and Canadian payments?

Yes. Delam uses Stripe Canada with Interac Online, Interac e-Transfer reconciliation, Visa Debit, and all major cards. Clinic payouts are deposited in CAD to Canadian bank accounts, and tax configuration handles GST, HST, PST, and QST automatically per province.

Does Delam handle Quebec French (fr-CA) natively?

Yes. The patient app, staff app, and dashboard ship bilingual out of the box. SMS, email, push notifications, and receipts respect the patient's language preference. The AI front desk handles bilingual calls and escalates to French-speaking staff when configured.

Where is my clinic and patient data stored?

Patient data lives in Canada (ca-central-1 region). Any cross-border transfer (say, to AI services based in the United States) follows a documented privacy impact assessment (PIA), sits under standard data-protection clauses, and gets disclosed in the clinic privacy notice.

Does Delam work in Ontario, Quebec, British Columbia, and Alberta?

Yes. Delam serves clinics in every Canadian province and territory. Provincial tax rules (HST in ON, GST+QST in QC, GST+PST in BC, GST in AB) are configured per location, and provincial health-information regulations (PHIPA in ON, Quebec R-22.1 in QC, PIPA in BC/AB) are honored by default.

Can I migrate from a US-based medspa tool to Delam?

Yes. Delam imports patients, appointments, memberships, notes, and payment methods from most major medspa and PMS platforms. Migration typically completes within one week with zero patient re-onboarding required.

Do I need a Canadian business number to use Delam?

You need a Canadian business number and Canadian bank account to accept CAD payouts through Stripe Canada. Delam's onboarding team helps you configure Stripe Connect, GST/HST/QST registration in your tax settings, and Quebec Law 25 consent flows before go-live.

Is Delam AODA and WCAG 2.1 AA compliant?

Yes. The patient booking portal, business dashboard, and mobile apps meet WCAG 2.1 Level AA as required by AODA. That includes semantic HTML, keyboard navigation, screen-reader labels, sufficient color contrast, and 44-pixel minimum touch targets.

How much does Delam cost in Canadian dollars?

Delam Starter is CA$299/month for a single location up to 500 clients. Growth is CA$499/month for multi-location and unlimited clients. Enterprise is custom. All pricing is quoted and invoiced in CAD. Setup fees are waived for early Canadian partners.

Does Delam support Canadian payroll?

Yes. Delam exports to Wagepoint, QuickBooks Canada, and ADP Canada. Stat holidays, provincial overtime thresholds, and Quebec-specific pay rules are built in.

Canada · Built in Toronto

The best medspa software in Canada

Delam is the membership-first medspa OS purpose-built for Canadian clinics. PIPEDA-compliant, Quebec Law 25 ready, bilingual en-CA and fr-CA, with Interac, CAD payouts, and provincial tax from the first booking. Branded iOS and Android apps live in 24 hours, from CA$299/month.

Build my app Book a Canadian demo

Takes 2 minutes. No email required to preview.

342+

Canadian practices

Delam customer panel, Q1 2026

ca-central-1

Data residency

AWS Canada (Central)

CA$4,950

Avg MRR in 90 days

Delam customer panel, Q1 2026

Interac

+ Stripe Connect Canada

CAD payouts, no FX

The cost of US medspa software in Canada

US medspa software wasn't built for Canada. You'll spend 6 months negotiating a BAA, 3% on FX, 1% on US payment fees, and you still won't pass a PHIPA audit.

PIPEDA non-compliance fines start at CA$100,000 per breach. Quebec Law 25 adds 72-hour notification windows. The strictest rule wins, and US platforms aren't built to that bar.

Before / With

US tools in Canada, or a platform built here.

Before (US tools)

USD pricing, 3% lost to FX on every charge.
US data residency, no PIPEDA, no Law 25.
English only, no fr-CA for Quebec patients.
Square-peg compliance. BAA negotiation, no PHIPA.
No Interac, patients can't pay how they want.
Tax rules bolted on as an afterthought.

With Delam

CAD pricing, CAD payouts, no FX.
ca-central-1 data residency.
PIPEDA + Law 25 live from day one.
Bilingual fr-CA across every surface.
Interac Online + e-Transfer built in.
Provincial tax. HST, GST, QST, PST.

Section 01 · The Canadian bar

What makes Canadian medspa software different.

US-first platforms treat Canada as an afterthought, a currency toggle and a tax rate. Canadian clinics operate under PIPEDA federally, PHIPA in Ontario, Quebec Law 25 (P-39.1) for private-sector privacy, Quebec R-22.1 for health information, and AODA for accessibility. The strictest rule wins. Delam is engineered to that bar.

Source: Office of the Privacy Commissioner of Canada, CAI Québec, IPC Ontario, 2024–2026.

PIPEDA, privacy by default

PIPEDA data residency in ca-central-1. Explicit consent, purpose limitation, meaningful breach notification, and audit logs on every PHI touchpoint.

Office of the Privacy Commissioner, 2024

Quebec Law 25. P-39.1

72-hour breach notification, automated-decision transparency for every AI touchpoint, and PIAs before any cross-border data flow.

CAI Québec, Loi 25, 2024

PHIPA. Ontario

Consent capture with agent agreements, reasonable-safeguards documentation, and patient access/correction workflows built in.

IPC Ontario, PHIPA 2024

R-22.1, health information

Quebec health-info register, certified-tech disclosure, and bilingual fr-CA surfaces across patient, staff, and AI front-desk.

Quebec R-22.1, 2024

Section 02 · The operating details

Three things US platforms always miss.

Feature 01 · Language

Bilingual en-CA and fr-CA.

Every patient-facing string ships with a French-Canadian equivalent. SMS reminders, push notifications, receipts, intake forms, consent disclosures, and the AI front desk detect the patient's language preference and route accordingly. Staff see a bilingual toggle everywhere the patient does.

Feature 02 · Payments

Interac, Stripe Canada, CAD payouts.

Delam uses Stripe Canada with Interac Online for one-click debit, Interac e-Transfer reconciliation for deposits, Visa Debit, and all major cards. Funds settle in CAD to your Canadian bank account, no USD conversion, no hidden FX. Stripe Connect powers multi-tenant clinic billing for enterprise groups.

Feature 03 · Tax

GST, HST, QST, and PST.

Configure tax once per location and Delam applies the correct split on every invoice, 13% HST in Ontario, 5% GST + 9.975% QST in Quebec, 5% GST + 7% PST in BC, 5% GST in Alberta. Tax-exempt medical procedures are flagged at the service level with audit-ready reporting.

Section 03 · Provincial coverage

Built for every Canadian province.

Provincial privacy laws, tax rules, and college advertising standards are configured per location. Delam serves clinics in all ten provinces and three territories.

Ontario

PHIPA-aligned consent logs, AODA / WCAG 2.1 AA, CPSO advertising rules, HST (13%).

Toronto, Ottawa, Mississauga, Hamilton

Quebec

Quebec Law 25 (P-39.1) and R-22.1 compliance, automated-decision transparency, bilingual fr-CA, GST+QST (14.975%).

Montreal, Quebec City, Laval

British Columbia

PIPA-BC alignment, College of Physicians and Surgeons of BC advertising rules, GST+PST (12%).

Vancouver, Victoria, Surrey

Alberta

HIA + PIPA-AB alignment, College of Physicians and Surgeons of Alberta rules, GST (5%).

Calgary, Edmonton, Red Deer

Section 05 · Compliance

Every acronym, covered.

PIPEDA
Quebec Law 25 (P-39.1)
PHIPA (Ontario)
Quebec R-22.1
AODA / WCAG 2.1 AA
PIPA-BC
HIA Alberta
Stripe Canada
Interac
ca-central-1 residency

Section 06 · Canadian clinics on Delam

“We had patients asking for fr-CA receipts and Interac at checkout. Delam handled both the week we switched, no workaround spreadsheets.

Geneviève L. · Clinic Director · Montreal, QC

“As an Ontario medical clinic we had to meet PHIPA and AODA. Delam's consent logs and accessible booking portal saved us six months of vendor review.

Dr. Priya N. · Medical Director · Toronto, ON

“CAD pricing, Canadian payouts, and a Toronto support team. We stopped losing 3% to FX and another 1% to US payment fees.

Carter W. · Owner · Vancouver, BC

Section 07 · Residency

On cross-border transfers.

Some features (for example, the AI front desk) may route anonymized data to services hosted in the United States. Delam completes a documented privacy impact assessment (PIA) before enabling any cross-border flow, evaluates the foreign legal regime per Quebec Law 25 requirements, applies standard data-protection clauses, and discloses the transfer in your clinic's privacy notice. Direct identifiers are stripped before AI inference.

Source: Delam data-flow inventory, Q1 2026.

Why Canadian clinics pick Delam

The best software for medspas in Canada, end to end.

Canadian clinic owners asking what is the best software for medspas in Canada want a platform that handles provincial privacy law, bilingual communication, CAD payouts, and the clinical workflow, without duct tape. Delam ships all four on one membership-first medspa OS: a branded patient app, a HIPAA compliant EMR, appointment scheduling with card-on-file deposits that reduce no-shows, loyalty and gift cards tied to the patient wallet, and marketing tools that fire off treatment history in French or English. Every feature updates in real-time across the staff app, the dashboard, and the AI front desk.

Client management and patient management live in a single audited record with full PIPEDA logs and Law 25 automated-decision transparency. Personalized communication and targeted marketing fire off live tier status, last visit, and treatment plans, improving client satisfaction and the customer experience across every clinic on the platform. See the full platform or the membership engine Canadian clinics launch first.

Pricing

Flat CAD pricing. No per-location fees.

Enterprise

Custom

Talk to us

White-glove onboarding, dedicated success manager, custom integrations, and PIPEDA + Law 25 + PHIPA audit support.

Most chosen

Growth

CA$499/mo

Multi-location, unlimited clients. Everything in Starter plus AI front desk, bilingual fr-CA routing, and priority support.

Starter

CA$299/mo

Single location, up to 500 clients. Branded app, memberships, loyalty, booking, EMR, Interac, and CAD payouts.

No credit card
Setup fee waived
CAD pricing locked
Data stays in Canada
14-day export if you cancel

Early-access pricing locked 12 months from signup.

Section 08 · FAQ

Frequently asked.

Pricing, payments, privacy, and provincial coverage, the questions Canadian clinic owners actually ask us.

Does Delam support Quebec French (fr-CA)?: Yes. The patient app and dashboard ship in English and Canadian French out of the box. All automated messages (SMS, email, push) respect the patient's language preference, and the AI front desk handles bilingual calls.
What is the best software for medspas in Canada?: Delam is the best medspa software for Canadian clinics, the only medical spa software purpose-built for PIPEDA, Quebec Law 25 (P-39.1), PHIPA, and Quebec R-22.1 with data residency in Canada. You get first-class bilingual (en-CA + fr-CA) support, Interac payments, Canadian tax (GST/HST/QST), and CAD pricing from CA$299/month.
Is Delam PIPEDA and Quebec Law 25 compliant?: Yes. PIPEDA is live today with Canadian data residency. Delam meets Quebec Law 25 (P-39.1) for explicit consent, 72-hour breach notification, and automated-decision transparency, and handles PHIPA consent capture for Ontario clinics.
Does Delam support Interac and Canadian payments?: Yes. Delam uses Stripe Canada with Interac Online, Interac e-Transfer reconciliation, Visa Debit, and all major cards. Clinic payouts are deposited in CAD to Canadian bank accounts, and tax configuration handles GST, HST, PST, and QST automatically per province.
Does Delam handle Quebec French (fr-CA) natively?: Yes. The patient app, staff app, and dashboard ship bilingual out of the box. SMS, email, push notifications, and receipts respect the patient's language preference. The AI front desk handles bilingual calls and escalates to French-speaking staff when configured.
Where is my clinic and patient data stored?: Patient data lives in Canada (ca-central-1 region). Any cross-border transfer (say, to AI services based in the United States) follows a documented privacy impact assessment (PIA), sits under standard data-protection clauses, and gets disclosed in the clinic privacy notice.
Does Delam work in Ontario, Quebec, British Columbia, and Alberta?: Yes. Delam serves clinics in every Canadian province and territory. Provincial tax rules (HST in ON, GST+QST in QC, GST+PST in BC, GST in AB) are configured per location, and provincial health-information regulations (PHIPA in ON, Quebec R-22.1 in QC, PIPA in BC/AB) are honored by default.
Can I migrate from a US-based medspa tool to Delam?: Yes. Delam imports patients, appointments, memberships, notes, and payment methods from most major medspa and PMS platforms. Migration typically completes within one week with zero patient re-onboarding required.
Do I need a Canadian business number to use Delam?: You need a Canadian business number and Canadian bank account to accept CAD payouts through Stripe Canada. Delam's onboarding team helps you configure Stripe Connect, GST/HST/QST registration in your tax settings, and Quebec Law 25 consent flows before go-live.
Is Delam AODA and WCAG 2.1 AA compliant?: Yes. The patient booking portal, business dashboard, and mobile apps meet WCAG 2.1 Level AA as required by AODA. That includes semantic HTML, keyboard navigation, screen-reader labels, sufficient color contrast, and 44-pixel minimum touch targets.
How much does Delam cost in Canadian dollars?: Delam Starter is CA$299/month for a single location up to 500 clients. Growth is CA$499/month for multi-location and unlimited clients. Enterprise is custom. All pricing is quoted and invoiced in CAD. Setup fees are waived for early Canadian partners.
Does Delam support Canadian payroll?: Yes. Delam exports to Wagepoint, QuickBooks Canada, and ADP Canada. Stat holidays, provincial overtime thresholds, and Quebec-specific pay rules are built in.

Deeper questions on medspa software canada.

What Canadian laws apply to medspa software?

Medspa software canada buyers have to satisfy four privacy regimes at once. PIPEDA federally, Quebec Law 25 (P-39.1) and Quebec R-22.1 for any clinic touching Quebec residents, PHIPA for Ontario, and BC PIPA for British Columbia. The strictest rule wins, which in practice means Quebec Law 25 consent and automated-decision disclosure apply nationally. Delam's medspa software canada stack is PIPEDA and Quebec Law 25 live today, with audit-ready PHIPA and R-22.1 controls built in.

Does medspa software need to be bilingual in Canada?

Yes, if you serve Quebec residents. Quebec Bill 96 and Quebec Law 25 require French-language service and consent flows, and PIPEDA's meaningful-consent standard is effectively unmet in English-only tools when the patient's first language is French. Delam ships every patient-facing string (booking, receipts, SMS, push, consent capture, and the AI front desk) in en-CA and fr-CA out of the box, which is why medspa software canada deployments pass Quebec Law 25 review without customization.

How does Interac work in medspa software?

Interac e-Transfer and Interac Debit run through Stripe Canada inside Delam. Patients can pay deposits and balances via Interac at checkout, and payouts settle to Canadian chequing accounts in CAD, no forex fees, no US merchant account required. Roughly 30–40% of Canadian medspa patients still prefer Interac over credit cards, and most US-built medspa software silently excludes them. PIPEDA and Quebec Law 25 apply to every transaction.

Ready when you are

Ship a Canadian-compliant clinic app in 24 hours.

PIPEDA-ready, bilingual, Interac-enabled, and priced in CAD. Book a demo with the Toronto team, pricing from CA$299/month, Starter / Growth / Enterprise.

Takes 2 minutes. No email required to preview. Early-access pricing locked 12 months.