one clear total before payment
Show the price, applicable taxes or fees, deposit, and recurring terms at the point of commitment. Payment processing and available methods depend on the agreed clinic setup.
- identify one payment processor for each charge
- explain deposits and outstanding balances
- show renewal and cancellation terms
do not promise a shared wallet
A membership credit in Delam is not automatically redeemable in an external till. Cross-system redemption requires a supported workflow that prevents duplicate use and handles refunds.
agree on reconciliation
The clinic needs to know where a payment lives, where a refund is issued, and how balances are corrected. Review these responsibilities before enabling a connected payment experience.
