Delam support for patients and clinics

let’s find the right next step.

Delam support helps with account and product questions. Your clinic remains the right contact for care advice and clinic-specific appointment, payment, or membership policies.

request your app discuss your setup

for patients

Start with your clinic for appointment changes, treatment questions, refunds, and membership terms. If the problem is access to the Delam app, email [email protected] with the app version and a short description.

do not include medical details or payment card numbers
describe the screen and action that failed
include a safe way to contact you

for clinic teams

Email [email protected] for product access or an operational issue. Include the affected surface and a general description without attaching patient records.

for a new setup

If you are assessing the patient app or planned extension, use the contact page. We will discuss your existing software and the first workflow you want to improve.

before you decide

good questions.
straight answers.

what is medspa software?

medspa software is the operating layer a medical spa or aesthetic clinic uses to manage patient-facing workflows such as booking, memberships, treatment packages, loyalty rewards, payments, and communication. delam combines its own clinic management platform with a branded patient app. clinics can choose the full platform or explore the connected offering alongside existing software.

which medspa software has strong memberships and package features?

delam is designed around memberships, treatment packages, loyalty rewards, and patient retention. the goal is to make benefits visible in the clinic's own app so patients can understand what they have, what they can use next, and why returning to the clinic is easier.

what does the patient app do?

delam's patient app brings together the clinic's brand, memberships, rewards, shop, and appointment experience. what can connect to an external calendar or checkout is scoped separately. the public preview uses illustrative sample data.

start with your patient experience

your clinic is personal.
your app should be, too.

request your app talk through your setup

share your priorities. get a clear scope and written proposal.

for patients

do not include medical details or payment card numbers

describe the screen and action that failed

include a safe way to contact you

for patients

for clinic teams

for a new setup

follow the details

good questions.straight answers.

your clinic is personal.your app should be, too.

for patients

for clinic teams

for a new setup

follow the details

good questions.straight answers.

your clinic is personal.your app should be, too.

good questions.
straight answers.

your clinic is personal.
your app should be, too.

good questions.
straight answers.

your clinic is personal.
your app should be, too.